Are you a dynamic HR professional looking for a fantastic opportunity to drive strategic and operational change within the National Infrastructure Commission? If so, we’d love to hear from you.

The National Infrastructure Commission is looking for an HR and Operations Manager to develop and deliver its workforce strategy and operational HR plans, review and refresh operational processes and controls, and provide authoritative advice to senior leaders and staff.

This is an exciting time to join the NIC’s Operations Team. We provide the full suite of corporate and governance services to the NIC, including HR, finance, operations, IT, estates and facilities, corporate governance and transparency. With a new Chief Operating Officer, we are reviewing how we work to maximise the quality and efficiency of the service we provide.

We are looking for an HR and Operations Manager with a strong HR background and experienced in delivering strategic and operational workforce programmes in either the public or private sector. Our ideal candidate will be an excellent leader with the ability to coach, develop and engage individuals and teams to achieve high performance. You will be comfortable with a dynamic operating environment and able to support staff through periods of change, while championing the improvement agenda. You will also be skilled at developing positive working relationships and be comfortable engaging with a range of stakeholders at all levels.

Your key accountabilities will include:

  • Developing and delivering the workforce strategy and operational HR plans to support the NIC’s overarching organisational strategy.
  • Identifying, leading and delivering on areas for improvement in the Operation Team’s current service provision.
  • Reviewing and redesigning (where appropriate) key HR processes to ensure we maximise efficiency and offer a quality service to the business.
  • Supporting the wider delivery of projects across the Operations Team, for example areas such as health and safety, strategy development and implementation, KPI production and monitoring and resource planning.
  • Supporting staff in the business with quality and timely HR advice and support in line with the NIC’s HR policies and delivering HR casework where applicable, eg across areas such as sickness, discipline and wellbeing.
  • Developing and delivering an improved learning and development offering, taking into account the strategic needs of the organisation.
  • Supporting the Chief Operating Officer and the Senior Management Team to embed improved organisational structures and culture.
  • Managing the relationship with our transactional HR shared service provider, managing contract performance and providing data and returns where required.
  • Delivering key HR processes and support to staff in the business, including management of recruitment, induction and probation, performance and talent management, sickness and wellbeing and recognition and reward.

This role therefore focusses on the strategic aspects of HR and operations and supporting staff in the business to deliver a comprehensive and quality service. We’re a small organisation, with revenues of £5.7m per year and employing 40 – 50 staff. As a result, while the primary focus will be HR, the postholder will also have the opportunity to lead a broader range of projects across the Operations Team and hence develop a wider variety of experience and skills.

We are working to a number of priority programmes all designed to enable the business to achieve our strategic objectives. These programmes are all focused on developing the workforce we need for the future, creating an inclusive working environment and providing a world-class employee proposition that makes the National Infrastructure Commission a great place to work.

This role offers a fantastic opportunity to work with senior leaders and other key partners across the organisation to provide strategic drive, challenge, support and guidance across a wide-ranging HR and operations portfolio, including supporting organisational development, design, culture change, workforce and much more.

Further details are available here. The deadline for applications is Sunday 5 January 2020.